Pick-up request confirmations - You will be emailed a confirmation on the day before your kit is due to be picked up. This may even be overnight - You will receive a window in which to expect pick-up as well as a UPS collection reference. This will be either 09:00 - 13:00, 11:00 - 16:00 or 13:00 - 17:00. The couriers MAY be late collecting.
As mentioned in the form that you just completed, UPS may also fail to deliver overnight over December and the New Year period so if this is not acceptable please cancel your UPS collection and arrange to get the sample to the laboratory in Nottingham yourself or by using a same day courier option such as collect sameday on 0333 344 3028