Contact Us

All of the medical secretaries at Blue Horizon have been affected by the COVID-19 pandemic in some way. We have organised ourselves so that we can maintain a full service,  concentrating on dispatching kit requests in a timely fashion and communicating laboratory results to patients. Unfortunately, every communication we answer takes us away from the precious time we need to arrange the kit dispatch or communicate results to patients.

90% of current communication relates to postal delays.

For now, we have had to withdraw our phone service - we thought long and hard about this, but it is the only way that we can maintain dispatch and results services. We'll miss you, but please only contact us using the links below or through our chat function.

We aim to respond to all enquiries within 2 working days.

If you would like to chat with us between 9 and 5 monday to friday then please click the chat button on the bottom left of the page, alternatively please use one of the contact forms below.


General Enquiries

Existing Order Enquiry.

New Enquiry.


Other Enquiries

Corporate Testing Enquiry.

NHS Staff & Carers Discount.

Stay home if possible, protect the NHS, save lives. Thank you for your understanding during these difficult times, 

If you would like to chat with us between 9 and 5 monday to friday then please click the chat button on the bottom left of the page, alternatively please use one of the contact forms below.