Should you change your mind and no longer require a test kit, provided we have not dispatched said kit, we will process a full refund for you.
If we have dispatched your kit, you can return it (see return address below) within 14 days of the purchase date, for a full refund, providing the kit is unused/undamaged. If it is incomplete, used or damaged in any way, we will deduct an administration fee of £5.
If you do wish to cancel after 14 days from the date of purchase you will not receive a full monetary refund but we will provide a coupon code to use on our website for future purchases for the full amount you paid.
Please provide as much information as you can to assist us in helping you sooner.
