Blue Horizon are pleased to deliver this universally accepted postal COVID-19 swab service that is widely accepted for flights and ferries, as well as for more general screening use. This bespoke service vastly minimises the risks and consequent disruption of not receiving a timely result. Please note that this has replaced our previous service where we included Royal Mail Tracked24 Labels (hence the slightly higher price), but you are still welcome to make your own return to laboratory arrangements if you wish. If you don't get your results by the end of the day following the day that the lab receives your sample, you get your money back!
The Certificate from the laboratory will contain, at least, the following information:
1. Traveller’s name.
2. Passport or ID Number
3. Date and Time that the sample was taken.
4. Identification and contact details of the centre that performs the analysis.
5. Technique used (RT-PCR)
6. The test result, which we all hope is negative.
Results are sent via email as a laboratory certificate via PDF, please see our example COVID-19 RT-PCR Swab results
Our Laboratory is ISO15189 accredited and registered with the CQC. Furthermore, they are registered with UKAS with the recommendation for extended scope for COVID PCR tests please see, https://www.cqc.org.uk/location/1-141869516/registration-info for CQC registrations.
The UKAS certificate which can be found on the link here: http://docs.bluehorizonmedicals.co.uk/source-bioscience-ukas-acceditation-iso15189.pdf
Checks before you place an order..
- We are dispatching orders by Royal Mail on the same day if ordered before 1pm. We use the "next day by 1" service, but are currently seeing deliveries take 1-2 working days. You will receive a tracking number once we have dispatched. We have investigated other delivery services, they are all similarly affected. Please make sure you order in plenty of time to guarantee you have your kit for when you need it. As Christmas approaches, we expect this delay to get worse.
- Please check that the timing calculation charts below for the (sample to departure) window fit with your flight or ferry logistic needs. Some travel days we cannot cover unfortunately due to a combination of covid restrictions and courier restrictions.
Logistical Considerations
- When do you need your results by? There are a few logistical considerations before you go ahead - see charts below.
- Are you wanting a friday collection for delivery to lab on Saturday? Select Weekend Delivery from the dropdown above. This is an extra £25
- When you receive your kit you will be given links to the forms you'll need to complete to request your courier and register your kit online.
- Courier pickup cannot be requested same day - we must have at least one working day's notice.
- Are you short on time? The services below may be useful.
https://collectsameday.co.uk/ - Collect Same Day - 0333 344 3028 They will collect the same day, and drive it straight to the laboratory. Not the cheapest option, but very effective. Calculate Same Day Courier Costs
https://www.royalmail.com/sending/uk/sameday - Royal Mail Same Day - 03300 885 522 - Similar service to Collect Same Day.
(Please avoid using the Royal Mail signed next day service or a parcelforce service for your sample return as these are no longer accepted means of returning covid samples to laboratories).
What do we Guarantee?
If you do not get your results emailed to you by the end of the date following the date the laboratory receives your sample we will issue a full refund.
What do we not Guarantee?
Although a UPS return to lab courier is included in the price, we cannot guarantee that UPS will deliver the next day, although their current success rate at this is 96%. If timing is crucial, we suggest using one of the same day services outlined above at your own cost.
