Cart0Item(s)

You have no items in your shopping cart.

Product was successfully added to your shopping cart.
Frequently asked Questions

Frequently asked questions

FAQ

FAQS

Q: Do I need a Doctor’s Referral to use this service?

A: No you do not require a Doctor’s Referral, we provide one when you have placed an order. This is free of charge, and a consultation is not required unless stated on certain tests.
 

Q: So all I need to do is order online or over the phone, and then attend for my blood draw.. Seriously, is that it?

A: Yes, the process is that simple.
 

Q: How soon will I get my results?

A: The turnaround times are clearly stated in working days on all of our blood test pages, this is the timeframe that we estimate for turnaround of results.
 

Q: Do I get a copy of my results?

A: You will receive a PDF copy of your laboratory certificate which prints onto A4 paper. If you would like a paper copy, let us know and we will post one out to you.
 

Q: Pathology points

A: Pathology points are points we provide when purchasing a test to add more value to your order. Each test will show how many Pathology Points you will earn if purchased. Each Pathology Point is worth £1.00 and can only be redeemed against future blood test orders.
 

Q: What is the difference between reported and unreported results?

A: Reported results will be sent to the GP for comment, this process can take up to two working days to complete in addition to the stated turnaround time for results. If you select unreported results, then you choose not to have the interpretation of our GP and they will be sent directly to you. This is advisable if you already have a specialist to share the results with or are able to interpret them yourself. In the event of any results being of a critical nature we will always be in contact to make you aware of this.